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VIBRATIONS PoliciesPrivacy policyWe respect your privacy and will not share, rent or sell your information at any time. Payment policyPayment is expected upon registration. If, for any reason services or products are received and payment is not made or is incomplete, the total shall be paid before seven (7) days. If this does not occur, a 5% late charge will be incurred. If collection services should be necessary, the client agrees to be responsible for these fees. There will be no refunds, only e-store credit. Cancellation and postponement policyFor sessionsIn order to make Reiki sessions available to all who need them, we appreciate it when our clients call or email to cancel a session they are unable to attend. To avoid being charged for the session, please let us know 48 hours before your appointment, if you will be unable to keep it. The best phone number to reach her at is 773/338-7890 and email is andrea at vibrationsreikitouch.com. If you have missed two in-person appointments without cancelling in the past year, we will ask you to prepay upon setting up another session. When needed, and by mutual agreement, sessions can be postponed. There will be no refunds for sessions that were not held. For retreatsIf you find that you are not able to come to a retreat due to illness or other emergency, please call or email Andrea as soon as possible to let her know. The best phone number to reach her at is 773/338-7890 and email is andrea at vibrationsreikitouch.com. Retreats generally cannot be postponed., if this is your case, you will receive a refund of half the retreat fee, minus any additional costs incurred by Vibrations for the retreat. Withdrawal and Tuition Credit Policy for Classes; Making up & Auditing ClassesIn order to keep class costs down, we appreciate it when our students call or email to advise us that they are unable to attend. To avoid being charged for the class, please let us know 24 hours before it begins that you will be unable to keep it. If you cannot attend a workshop or class you have paid for and give due notice as described above, you will receive a tuition credit for the amount you have paid. This credit can be applied to any VIBRATIONS workshop or class you attend in the future. There will be no refunds. Auditing and making up classes: students are welcome to re-take any class they have paid for at no charge. Additional Policies for ClassesAbsence & Late Arrival:Because of the amount of material we cover, class needs to begin promptly. Please support your instructor and fellow students by arriving before class begins. We also recognize that there are times when being late is unavoidable, and it is better to come late than not at all. Know that we will already have started, and join in when you arrive. If you find that you are not able to come to a part of a class due to illness or other emergency, please call or email Andrea as soon as possible to let her know you cannot attend that day. The best phone number to reach her at is 773/338-7890 and email is andrea at vibrationsreikitouch.com. Attendance and Other Requirements for Certificate of CompletionIn order to receive a Certificate of Completion for any of the VIBRATIONS Classes, the learner must attend at least 80% of the hours for that class. For a 6-hour class, 80% is five hours. In addition to attendance requirements, to receive a Certificate of Completion a learner must show competence in the subject matter of the class, as demonstrated by work in class, learning products created, and evaluations of the learner’s accomplishments by both the instructor and learner. October 2008, These policies are subject to change without notice at any time.
©2008 Andrea Friedmann. All rights reserved. |